What Happens During a Walkthrough - What to Expect When SteadyClean Visits Your Space

If you’re considering hiring a professional cleaning company, chances are you’ve been told a “walkthrough” is the first step. But what exactly is a walkthrough, and why is it so important?

At SteadyClean, we believe that every client deserves a cleaning solution that fits their space and needs perfectly. That all starts with a proper walkthrough. Whether you're managing an office, medical facility, retail space, or commercial building, here's what to expect during this important step — and how to prepare.

What Is a Walkthrough?

A walkthrough is an in-person visit to your premises by a member of our team. It allows us to assess the space firsthand, understand your cleaning goals, identify potential problem areas, and ask the right questions. Think of it as a mini audit that helps us provide a fair, customized quote — not a one-size-fits-all guess.

What to Expect During a Walkthrough

  1. Initial Greeting & Overview

    • We’ll start by introducing ourselves and asking a few basic questions about your cleaning needs. This helps us understand your expectations and any priorities you may have.

  2. Tour of the Facility

    • You’ll walk us through the space — offices, washrooms, kitchens, hallways, high-traffic zones, etc.

    • We’ll take note of the size of the space, types of surfaces, and frequency of use for each area.

  3. Discussion About Your Cleaning Priorities

    • Are there specific areas that need extra attention?

    • Do you have preferences regarding cleaning products (e.g., eco-friendly, scent-free)?

    • Are there any pain points with your current or past cleaning providers?

  4. Assessment of Access and Timing

    • We’ll ask about building access, security systems, preferred cleaning times (day/night), and any special protocols your team follows.

  5. Evaluation of Supplies & Equipment

    • Some clients provide their own supplies; others prefer we bring everything. We’ll discuss your preference here.

  6. Questions from You

    • This is your time to ask questions — about services, pricing, scheduling, contracts, or anything else on your mind.

How to Prepare for a Walkthrough

  • Make sure someone is available to give the tour and answer questions.

  • Try to set aside about 20–30 minutes for the visit.

  • Make a mental note of areas you’re most concerned about — maybe it's the washroom upkeep or that dusty vent no one ever seems to clean.

  • If possible, share any existing cleaning schedules or checklists you already use.

SteadyClean’s Promise: A Personalized Quote That Reflects Your Needs

At SteadyClean, we don’t believe in cookie-cutter quotes. Our walkthroughs are designed to give us a deep understanding of your space, operations, and expectations. This allows us to provide you with a personalized, transparent quote that reflects the actual time, resources, and care your facility deserves.

We take the time to understand what clean means to you, and our detailed assessments help us deliver exceptional, dependable service — every single time.


Ready to schedule a walkthrough?
Reach out to us today or click here and let’s get started on making your space shine.

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